FAQs

At Rose Lane Clothing we value your Satisfaction. 

How do I return an item?

Please read our Refunds and Returns section prior to contacting us.

Do you allow try ons before I buy?

Unfortunately, we are an Online store only.  We do not have the facilities available for try ons.  

I returned an item, have you received it yet? 

If you are returning an item, always ensure that you contact us prior to posting it. Once we receive the item we will be in touch.

Can you hold an item for me?

Unfortunately we can not hold items. Items must be purchased and paid for at the time of ordering.

What happens to my order if I don’t collect it? 

If you do not collect your order within 3 months of the order date, your item will be donated to a Charity Store eg Salvation Army